If your question is not answered, please feel free to contact us.
Q) Is there cell phone service and/or WiFi?
A) There is limited cell phone service available at Orenda. WiFi is available. We encourage leaving the technology behind and getting back to nature during your stay. There is a land line for emergency use only.
Q) Are there bathroom facilities?
A) Yes. We have two uni-sex bathrooms on-site that are cleaned daily.
Q) Where do we bath?
A) Being in the back-country means being away from the luxury of modern conveniences and embracing the Great Outdoors. We have a rustic outdoor shower facility that is fully pressurized and heated for your convenience. A refreshing swim in a local pristine mountain lake is also a great way to end the day. All natural, locally made, bio-degradable body wash, shampoo and conditioner is provided by “Kiss My Face”. Please do not bring any other bathing products that are not eco-friendly.
Q) How far is the nearest town? ATM or Bank?
A) North Creek is the closest village, just a few minutes away with with many services; bank, medical, pharmacy, grocery store, shopping, and small boutique shops. It is important to plan ahead and purchase any items that are needed for your stay.
Q) What happens in the case of an Emergency.
A) Our staff is certified in basic CPR and First-Aid. Warrensburg Urgent Care Center or Glens Falls Hospital are the closet medical facilities. The local Paramedics and First Responders have an amazing response time and are very proficient handling all circumstances in the back-country. We provide an onsite land line telephone to reach our on-call staff or 911 in any event.
Q) What if we decide to go have dinner in town, can we pro rate the cost.
A) You’re more than welcome to enjoy an evening in town if you desire. However the Rate for each client is non-negotiable
Q) What is your Cancellation Policy?
– Reservations cancelled 30 days before arrival date will be refunded 90% of total fee, 10% applied for a service fee.
– Reservations cancelled after 30 days to arrival date will forfeit 100% of total fee.
– There is a 5% fee for changing your reservation date.
– There is a 3% fee for reservations cancelled 48 hrs after original booking date.
– All offsite activities are pre-arranged prior to your arrival. Any activities that are cancelled 7 days prior to your arrival date or during your stay, will result in 100% forfeiture of total fee if Camp Orenda Ltd cannot obtain a refund from our outfitters.
Q) What happens in inclement weather?
A) Rain or Shine, its all part of the adventure at Orenda. Orenda’ structures and canvas cabins are all weatherproof. We install a large rain canopy around the base-camp fireplace for all to enjoy. There are many activities to enjoy on/off site during inclement weather. Our staff will be more than willing to provide you options.
Q) Is there someone who can watch the kids or child care, if we want to go off alone?
A) Parents are responsible for their children at all times. We do not provide child care.
Q) How old do children have to be to participate in activities?
A) There is no age requirement for children to visit Orenda or participate in on-site activities. It is up to the parents to judge the child’s participation level for all activities. For off-site activities such as rafting, canoeing, kayaking etc. there may be an age requirement set by our local outfitters. Please see Rafting
Q) Can we use our tent in place of Canvas Cabins?
A) No. We do not allow the pitching of personal tents other than used in an educational setting.
Q) Do we have to do the activities listed or can we choose our own?
A) We can customize your stay to create an amazing adventure. You are more than welcome to do as you please. We encourage individuality.
Q) Are Animals permitted?
A) Yes, however they must be well behaved and under control. Pet owners are responsible for their pets and must clean up after them.
We do require a $45.00 one time fee per animal.
Q) Is it required to know how to swim to participate in water activities?
A) No. However, if you cannot swim, you will be required to wear a life preserver during all water activities.
Q) What equipment/gear do I need to bring? And what could you provide?
A) We provide you with a complete gear checklist prior to your arrival. If you do not have certain items we will try to accommodate you or recommend the right product to purchase. We offer hydration packs, hiking poles, backpacks, fishing poles and headlamps for your use during your stay.
Q) What classes are available at Orenda?
A) If you are looking for basic outdoor instruction we can provide mini classes throughout your stay. Just let us know what you would like to learn and we can arrange it for you.
Q) Is there wildlife on Orenda?
A) Yes. Orenda is located in the Adirondack back-country, where there is an abundance of wildlife. We take every precaution to prevent any encounters that are not wanted. This is their home that we are sharing; as long as we respect our surroundings and their habitat, encounters are very unlikely.
Q) Are Alcoholic beverages for sale at Orenda?
A) No. We do not sell or provide alcoholic beverages. We encourage BYOB during your stay and recommend that you bring enough for your entire stay prior to your arrival. We have a refrigerator for chilling wine and beer, as well as ice and coolers for your use.